Last updated: September 23, 2026
This policy explains what personal information Mannix Pools and Grills collects when you use mannixpools.net, why we collect it, who else can receive it, and the choices you have. It also lists every cookie and piece of outside content on the site, and how to switch them on or off at any time.
We have written this in plain English on purpose. If anything here is unclear, email info@mannixpools.net and we will explain it.
1. Information we collect
Information you give us. When you fill in a form on our site, or email or call us, we collect what you choose to tell us. Which form you use decides what we ask for:
- Contact form (Home and Contact pages): your name, email address, phone number and what you tell us about your project, plus, on the Contact page, the service you are interested in.
- Request a Quote form: your name, email address, phone number, how you would like to be contacted, the services you need, what type of client you are (for example a homeowner or a business), and your message.
Form submissions are emailed to us, and the site may keep a copy so we can find and answer them.
We run no analytics and no advertising tracking. There is no Google Analytics, no Facebook Pixel and no other tool on this site that measures your visit or follows you to other websites.
Information the site collects on its own. Like most websites, ours is hosted on a server that keeps a standard log of the internet addresses that connect to it, for security. That information stays with us and our hosting provider. It is not used to identify visitors.
2. Why we use it
- To answer your inquiry and to prepare the quote you have asked for.
- To contact you the way you asked us to about your project.
- To keep the site secure and to stop spam and abuse.
- To meet our legal, tax and accounting obligations.
3. Consent, and how we handle outside content
Nothing from an outside company that can set cookies loads until you agree. When you first arrive, a banner asks for your choices. Until you make them, the Google map at the foot of every page and the YouTube video on our About Us page are replaced with a placeholder and a button, and nothing about your visit is sent to Google through them. This applies to every visitor, wherever you are.
You can change your mind at any time. A Manage cookies button sits in the bottom-left corner of every page once you have made a choice. Open it to turn categories on or off, or to withdraw consent entirely. Withdrawing is exactly as easy as giving it.
We keep a record of your choice. When you decide, we store the date and time, which categories you agreed to, which version of this policy was in force, and the page you were on. That record is tied to a random reference generated in your browser. It contains no name, no email address and no IP address, and we cannot use it to work out who you are. We keep it so we can show, if we are ever asked, that consent was properly obtained.
Your choice is remembered in a cookie called gi_consent for 12 months, after which we ask again. Clearing your browser cookies clears it too, and the banner will reappear.
4. Who else can receive it
We do not sell your personal information, and we do not use it for advertising.
This company can receive information about your visit, and only if you agree:
- Google, for the embedded Google map at the foot of every page and the YouTube video on our About Us page. If you agree, Google receives your IP address and the page you are on. The YouTube player sets its own cookies in your browser as soon as it loads, before you press play, and contacts Google’s advertising network. Google may also set cookies when the map loads.
This company receives information whether or not you agree, because it provides part of how the site works:
- Cloudflare Turnstile runs the spam check on our forms, on the Home, Contact and Request a Quote pages. To tell a person from a spam program, Cloudflare receives your IP address and some information about your browser. It is used only for that check and sets no cookies.
Separately, we use trusted suppliers who handle information strictly on our behalf and on our instructions: our website host, our email provider and the company that maintains our website. They are not permitted to use your information for their own purposes. We can tell you who they are on request.
We may also disclose information where the law requires or permits it, or to establish or defend our legal rights.
5. How long we keep it
- Inquiries and quote requests: the inquiry email is deleted once your details are added to our customer records. Those records are kept for as long as we need them to carry out any work you ask us to do, and to keep a record of that work.
- Consent records: at least 24 months from the date of the decision.
6. Your choices and your rights
Whether or not any particular privacy law applies to a business our size, we will honor these requests from anyone who asks. You can ask us to:
- tell you what personal information we hold about you through the website, and give you a copy;
- correct anything that is wrong or out of date;
- delete information we no longer have a good reason to keep;
- stop contacting you.
Email info@mannixpools.net. We will respond within 45 days, at no charge. We may need to confirm who you are first. In limited cases the law allows us to keep information, for example records we must hold for tax purposes, and if that happens we will tell you why.
You can also change your cookie choices at any time with the Manage cookies button, and control cookies through your browser settings (see Part 2).
7. How we protect it
The site runs over an encrypted connection, access to our systems is limited to people who need it, and we take all reasonable precautions against loss, misuse and unauthorized access. No website can promise perfect security, and if something goes wrong that affects you, we will tell you promptly.
8. Children
Our site is written for adults. We do not knowingly collect personal information from anyone under 18 through the site. If you believe a child has given us information through the site, email us and we will delete it.
9. Other websites
Our site links to other websites, including our Facebook, Instagram and LinkedIn pages, that this policy does not cover. Once you leave our site this policy stops applying and we are not responsible for how those sites handle your information. We suggest you read their privacy statements.
10. Changes to this policy
If we change this policy we will update the date at the top. If a change affects how we use your information, or adds a tracker of any kind, we will ask for your cookie choices again rather than relying on consent you gave to an older version.
11. How to contact us
Questions, requests or complaints about this policy or our privacy practices: info@mannixpools.net or 863-326-9656. Mannix Pools and Grills, 3500 Cypress Gardens Rd, Winter Haven, FL 33884.
Part 2 — Cookies and similar technologies
What these are
A cookie is a small file stored on your device when you visit a website. Other technologies do the same job: tracking pixels, which are invisible images that report back that a page was loaded; scripts that store data in your browser; and embedded content such as maps and videos that set their own cookies the moment they load. Where this policy says “cookies”, it means all of these.
The three categories
The banner groups everything into three categories. The first is always on, because the site cannot work without it. The other two are off until you turn them on.
Strictly necessary — always on
Needed for the site to work, to keep it secure, and to remember your cookie choice. These are not used for tracking or advertising and cannot be switched off.
| What | Provided by | What it does | How long |
|---|---|---|---|
| gi_consent | Mannix Pools and Grills | Remembers your cookie choices so we do not ask again on every page. | 12 months |
| WordPress sign-in cookies | Mannix Pools and Grills | Set only for our own staff when they sign in to manage the site. Visitors never receive them. | Session to 14 days |
Statistics — off until you agree
We run no analytics on this site, so nothing is in this category today. If a measurement tool is ever added, it will sit here and stay off until you agree.
Marketing — off until you agree
We run no advertising trackers on this site. This category covers only embedded content from Google that would otherwise load, and in the video’s case set cookies, as soon as a page opens.
| What | Provided by | What it does | How long |
|---|---|---|---|
| Embedded Google map | Shows our location at the foot of every page. We hold it back and show a click-to-load placeholder until you agree. | Set by Google | |
| YouTube video (YSC, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA, __Secure-YNID, __Secure-ROLLOUT_TOKEN) | Google (YouTube) | Plays the video on our About Us page. YouTube sets these cookies when the player loads, before you press play, and Google says it uses them to remember your settings, measure viewing and protect against abuse. We hold the player back until you agree. | YSC: until you close your browser. The others: about 6 months |
Changing your choices
Use the Manage cookies button at the bottom-left of any page. The change takes effect immediately.
You can also control cookies through your browser settings, which let you block cookies, delete the ones already stored, or warn you before one is set. Remember that browser settings apply to every site you visit, not only ours, and that blocking the strictly necessary cookies will stop our site remembering your choice.
Do Not Track and Global Privacy Control
We hold all outside content that can set cookies back until you agree, so every visitor starts out opted out by default. That applies whether or not your browser sends a Do Not Track or Global Privacy Control signal.